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Looking for Help?

You've found it. We realize this may be a new way to buy and sell content for your mobile phone or iPod and we are here to help you get involved in the easiest and fastest way.

Here are several ways we can help.

Watch this video on how to download videos from our website onto your cell phone and PC or this video on how to download videos to your iPod.
Try the On the Go Studio Frequently Asked Questions (F.A.Q.s) pages. You are not alone, many others have questions just like yours. So please visit this helpful resource to find quick answers to your questions.
Online forums. The online forums are where people like you participating in helping each other learn and grow together. There are many qualified answers to the most frequently asked questions and also an opportunity for you to help others answer their questions. Click here to go to forums. Enjoy!
Email us. Email usually takes a few days but is a great way to get top level answers. Click here to email us.
Call us. At On the Go Studio we are customer service oriented and want you to have the best possible experience. So we put our phone number on every page of our website and invite you to call us. We know you'll have questions and we are here for you when you do. 518-320-2613. If this is long distance for you and you want to reduce your calling costs we recommend try Vonage, where you can make unlimited long distance calls for one low monthly fee.
Online Chat. This feature is scheduled to go live Fall 2006. In an online chat session you simply click a button on your web browser and instant message, or write back and forth with a qualified On the go helper. We offer live online chat from 2:30- 9 pm Monday through Friday. Automated online chat is also available 24 hours a day 7 days a week. Click here for online chat.

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